Warranty Claim

We're sorry for the problems you encountered. Please leave us your information below and we will reply to you soon.

  • * Your Name
  • * Email Address
  • * Defect
    Select the anomaly you encountered.
  • * Security Code
    Please find the number near the QR code on packages.
    How to get the code?

    The authentication label is on the side of the package, scratch off the coating to reveal the 18-digit security code. Please see the below illustration.

  • * Description of Problem
    Please describe details of the problem.
  • Attachment

  • Please attach a picture or video to demonstrate your issues.

  • Proof of Purchase

  • Please attach a picture of receipt or other proof of purchase if you have.